INDIVIDUAL RIGHT'S

As an individual receiving services from Virginia Support Group, LLC Day Support Program, you have certain rights, which are regulated by the Department of Behavioral Health and Development Services and the Department of Human Rights. In addition, there is a detailed written Virginia Support Group, LLC Day Support Program Human Rights policy, which is available for your viewing. We have included a summary of your rights below:

IT IS YOUR RIGHT:

• TO BE TREATED WITH DIGNITY AND RESPECT

• TO BE TOLD ABOUT YOUR TREATMENT

• TO HAVE A SAY IN YOUR TREATMENT

• TO SPEAK TO OTHERS IN PRIVATE

• TO HAVE YOUR COMPLAINTS RESOLVED

• TO SAY WHAT YOU PREFER

• TO ASK QUESTIONS AND BE TOLD ABOUT YOUR RIGHTS

• TO GET HELP WITH YOUR RIGHTS

RULES OF CONDUCT

 All individuals receiving services from Virginia Support Group, LLC Day Support Program are responsible for adhering to the following rules of conduct:

1. Individuals will be courteous and considerate of the rights of others at all times.
2. Individuals will participate and show an interest in their training programs.
3. No physical violence or threatening behavior will be tolerated.
4. No profanity or verbal abuse is permitted.
5. No weapons are allowed on the premises.
6. Alcohol or illegal substances in the possession of consumers, during service delivery, is prohibited and can result in suspension or termination from the Program.
7. Smoking during service delivery is limited to designated smoking areas and only if you have the legal right.
8. Sexual harassment is prohibited by this Program and can result in termination of services.
9. Sleeping is not allowed during service delivery.
10. Theft is not tolerated.
11. Consumers or authorized representatives will be held financially responsible for property damage caused by consumers. Continued incidents of destruction can result in suspension or termination of services.
12. Consumers are encouraged to comply with all passenger safety rules while traveling in agency or staff vehicles.
13. Consumer’s recurrent refusal to cooperate with training and/or assistance provided by program staff as agreed to in the Individual Service Plan can result in termination of Program services.
14. Individuals will adhere to safety standards and will participate in emergency training. When issues of safety are involved, the advice of the trainer/provider will be followed.
15. Lying or falsification of records will not be tolerated.

These rules are designated to maintain a safe and orderly environment for the consumers and staff, and will be fairly applied to all consumers of this Program. You are encouraged to help, modify, and enforce these rules. Anyone who violates these rules may be asked to leave the Program. A lesser action may be imposed if it is deemed appropriate by the administration of Virginia Support Group, LLC. These rules of conduct may change at any time that the need arises.

Visitor Guidelines

Virginia Support Group Day Support Program understands the importance of family and friends supporting the individuals we serve. It is our responsibility to provide a safe environment for our individuals, visitors, and staff. In order to maintain a safe environment please adhere to the following guidelines while visiting our Day Support Program.

Hours of Visitation

Monday through Friday 8:30 am to 3:30 pm

Visitation Rules:

While on premises please adhere to the following:

• Check in at the front desk
• Provide proper identification (i.e. Driver’s license, Identification card, Military Identification).
• Sign the visitor’s log upon arrival
• Sign out with a staff member upon your departure.
• Please respect the rights and privacy of all the individuals attending the Day Support Program.
• Weapons are not allowed on the premises. This includes knives or other sharp objects, guns, lighters or matches.
• Alcohol is not permitted.
• Cell Phones with Cameras are not permitted (to ensure confidentiality).

Virginia Support Group, LLC Day Support Program cannot be responsible of personal belonging.